Frequently Asked Questions
Learn about minimum quantities, file types, turnaround times, quote requests, and online store setup.
How do I start an order?
Use the apparel quote form to choose garments, quantities, print locations, and upload artwork. Prefer to send files first? Use the artwork upload form. We review every request and send a professional proof before production.
What is the minimum order size?
We handle orders of nearly any size. Short-run printing starts at 1–11 items, group orders at 12–24 items, and bulk programs at 100+ items. Bulk pricing discount structures scale up with quantity.
What file types do you accept for design uploads?
We accept high-resolution PNG, JPG, SVG, PDF, AI, EPS, and PSD files (up to 5 files, 20 MB combined). Upload through the quote form or the dedicated artwork page. Vector files are preferred when available.
How do online stores and fundraisers work?
We build a custom branded web store page. Customers select and pay for items directly. For fundraisers, we add an agreed markup to the base cost and cut you a check for the total raised after the storefront closes. Start with our online store request.
Are website color photos exact?
No. Garment photos and color swatches are approximate visualization aids. Fabric dyes and screen calibration can vary slightly. We generate and deliver a formal proof with exact specifications for your final sign-off before printing.
How long will my order take?
Standard turnaround is 7–10 business days from the date of final proof approval and payment clearance. If you need a rush order, contact us or request a callback to check schedule availability.
I already have an order — how do I ask a question?
Use the order question form with your order or request number, or email [email protected].